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Order Issues

I'm having trouble paying online, how can I place my order?

We accept payment online via Credit/Debit card, PayPal and Bank Transfers.

Payments are verified online by a 3-D Secure system. If your card is not 3-D Secure, this could be why your payment has not been accepted.

*Please note, we currently do not accept payment by American Express online. American Express can be used in all of our branches. If you continue to have problems placing an order, please try using a different payment card or alternatively, you can use PayPal or do bank to bank transfer using the Volt payment Gateway.

If you are still having trouble, please contact us via email or live chat. Alternatively, you can call us at 0116 212 3456.


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