Buildworld UK - Job Openings

Careers At Buildworld

We are one of the largest independent Building Materials, Roofing Supplies, Tools, Security & Ironmongery wholesalers and retailers in UK. We are trading more than two decades and offer high quality products nationwide with exceptional service to trade and to consumers. Our emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees, and devotion to our business principles keeps our employees happy. We are hiring, and require the following professionals for our office in Leicester.

Customer Service Representative

As a call center representative you need to handle calls and resolve the queries of customers. You will be responsible for assisting in the day-to-day operation and work with a team, and offer first class experience to all customers via telephone and email chat communications.

You will ensure that there is a mutual satisfactory conclusion between customers and the company while dealing with their queries and complaints.

Role and Responsibilities

You need to advise the best product to customer available on the store, based on their requirement (Product knowledge would be given to you by our staff)

You need to offer the best solutions to customer issues.

Answer phone calls and reply to emails promptly

Skills Required

Good command over English - spoken and written

Good interpersonal skills

Ability to work as part of a team and on own initiative

Confidence to deal with customers even under pressure

Technical Requirements

Knowledge of word and excel, email and general computer systems

While we expect candidates to have at least 1 years' experience in a similar post, freshers too are encouraged to apply. The candidate would be expected to work in a regular work shift between 9am to 5pm.

Job Information

Job Type	Permanent
Salary	£ POA
Date Posted:	04/07/2020
Closing Date:	Till The Requirement is met

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